Default Notifications Reference

Your studio comes with 105 notifications ready to use. Each is listed below by who it serves, with when it sends, who receives it, the channels available, and the default timing where it is scheduled. All wording is editable; the event and audience are fixed.

Channel key: E email · S SMS · P push (mobile app, employees only).

<aside> 💡

Recipients listed as "invoice contacts" are the organization contacts marked to receive invoices. "Account manager" is the employee set as Account Manager on the organization.

</aside>

Account & security

Notification	Sends when	To	Channels
Account Created	A subject, contact, or employee account is created with Receive Welcome Email on	The new user	E
Password Reset	Someone requests a password reset	The requester	E
Email Confirmation	A user clicks an email-confirmation link you included	The user	E
Multi Factor Authentication	A login requires a verification code	The user	E S
Booking Request	A visitor submits the booking page's request form	Scheduling Managers and Analysts	E
Payment Report	A payments report is sent from the Payments table	Employees you choose	E
Employee Deactivated	An employee is disabled	Employees you choose	E S P
Retouching Complete	A job's retouching is marked complete and photos are available	Subjects on the job	E

Account Created, Password Reset, Email Confirmation, and Multi Factor Authentication always send, even to recipients who have turned off email or SMS.

Subjects (not in a subject group)

These apply to people who book through your public booking page without belonging to a subject group.

Notification	Sends when	To	Channels	Default timing
Session Booked	A session is booked	Subject	E S	Immediately
Session Rescheduled	A session is rescheduled	Subject	E S	Immediately
Session Cancelled	A session is cancelled	Subject	E S	Immediately
Session Reminder	Before the session	Subject	E S	1 day before, every 15 days until it starts
Session No Show	A session is marked No Show	Subject	E S	Immediately
Session Complete	After the session	Subject	E S	1 day after
Session Payment	A session payment is charged	Subject	E S	Immediately
Session Payment Refund	A session payment is refunded	Subject	E S	Immediately
Session Ticket	Downloaded from the session as a printable hand-out	Download only	E	On demand
Subject Invoice Sent	An invoice is sent to a subject	Subject	E S	Immediately
Subject Invoice Payment Reminder	After an invoice is sent, while unpaid	Subject	E S	1 day after, every 15 days until paid
Subject Invoice Past Due	An invoice passes its due date	Subject	E S	Immediately
Subject Invoice Payment Failed	A payment attempt fails	Subject	E S	Immediately
Subject Invoice Paid	An invoice is paid	Subject	E S	Immediately
Subject Invoice Void	An invoice is voided or deleted	Subject	E S	Immediately

Subject groups

These apply to subjects who belong to a subject group, and are the ones you customize per program.

Notification	Sends when	To	Channels	Default timing
Subject Group Session Initial Booking	After the group's start date, to subjects who have not booked	Unbooked subjects	E S	1 day after start, daily until booked or the group's end date
Subject Group Booking Reminder Campaign One to Five	Five independent follow-ups to subjects who have not booked	Unbooked subjects	E S	1 day after start, every 15 days until booked or end date
Subject Group Session Booked	A session is booked	Subject	E S	Immediately
Auto Scheduled Subject Group Session	Airstudio auto-schedules a session for a subject	Subject	E S	Immediately
Subject Group Session Rescheduled	A session is rescheduled	Subject	E S	Immediately
Subject Group Session Cancelled	A session is cancelled	Subject	E S	Immediately
Subject Group Session Reminder	Before the session	Subject	E S	1 day before, every 15 days until it starts
Subject Group Session No Show	A session is marked No Show	Subject	E S	Immediately
Subject Group Session Complete	After the session	Subject	E S	1 day after
Subject Group Session Payment	A session payment is charged	Subject	E S	Immediately
Subject Group Session Payment Refund	A session payment is refunded	Subject	E S	Immediately
Subject Group Session Ticket	Downloaded as a printable hand-out	Download only	E	On demand
Subject Added To Subject Group Anonymously	Someone joins the group through an anonymous booking link	The new subject	E S	Immediately
Subject Group CSV Import Complete	A roster import finishes	The employee who imported	E S	Immediately

Organization contacts

Notification	Sends when	To	Channels	Default timing
Organization Contacts Upcoming Job	Before a job	Contacts on the job	E S	3 weeks before, every 3 weeks until it begins
Organization Session Booked	A session is booked on the organization's job	Contacts on the job	E S	Immediately
Organization Session Rescheduled	A session is rescheduled	Contacts on the job	E S	Immediately
Organization Session Cancelled	A session is cancelled	Contacts on the job	E S	Immediately
Organization Session Reminder	Before a session	Contacts on the job	E S	1 day before, every 15 days until it starts
Organization Session No Show	A session is marked No Show	Contacts on the job	E S	Immediately
Organization Session Complete	After a session	Contacts on the job	E S	1 day after
Organization Session Ticket	Downloaded as a printable hand-out	Download only	E	On demand
Organization Invoice Sent	An invoice is sent	Invoice contacts	E S	Immediately
Organization Invoice Payment Reminder	After an invoice is sent, while unpaid	Invoice contacts	E S	1 day after, every 15 days until paid
Organization Invoice Past Due	An invoice passes its due date	Invoice contacts	E S	Immediately
Organization Invoice Payment Failed	A payment attempt fails	Invoice contacts	E S	Immediately
Organization Invoice Paid	An invoice is paid	Invoice contacts	E S	Immediately
Organization Invoice Void	An invoice is voided or deleted	Invoice contacts	E S	Immediately
Organization CSV Import Complete	An organization import finishes	The employee who imported	E S	Immediately
E-Sign Request Reminder	After a signature request is sent, while unsigned	Signers	E S	1 day after, every 15 days until signed
E-Sign Request Complete	All signers have signed	Signers and employees on the request	E S	Immediately
E-Sign Request Declined	A signer declines	Signers and employees on the request	E S	Immediately

Employees: jobs and equipment

Notification	Sends when	To	Channels	Default timing
Employee Job Assignment	An employee is assigned to a job and Send Assignment Notification is ticked	The employee	E S P	Immediately
Employee Job Assignment Status	An employee confirms or denies an assignment	Employees you choose (schedulers)	E S P	Immediately
Employee Assignment Denied	An employee denies an assignment	Employees you choose	E S P	Immediately
Employee Job Unassignment	An employee is removed from a job or the job is cancelled	The employee	E S P	Immediately
Employee Job Reminder	Before a job	Assigned employees	E S P	3 weeks before, every 3 weeks until it begins
Employee Job Completed	A job is marked complete	Assigned employees	E S P	Immediately
Employee Schedule	Sent from Schedule › Actions › Send Employee Schedule	Selected employees, each with their own job table	E S P	On demand
Employee Work Schedule Update	An employee adds or changes an availability or time-off event of a type set to notify	Employees you choose (approvers)	E S P	Immediately
Employee Equipment Assignment	Equipment is assigned to a job shift and Send Equipment Notification is ticked	The employee	E S P	Immediately
Employee Long Term Equipment Item Assignment	An item is checked out to an employee long-term	The employee	E S P	Immediately
Employee Long Term Equipment Bag Assignment	A bag is checked out to an employee long-term	The employee	E S P	Immediately
Employee Equipment Item Past Due	An item is not checked in by its due date	The employee holding it	E S P	1 day after, every 15 days until checked in
Employee Equipment Bag Past Due	A bag is not checked in by its due date	The employee holding it	E S P	1 day after, every 15 days until checked in

Employees: account manager copies

Sent to the employee set as Account Manager on an organization so they see what their client sees.