Push notifications appear on an employee's phone from the Airstudio mobile app. They carry the same events as the employee emails and texts, without the cost of SMS, and tapping one opens the relevant screen in the app.

Which notifications support push

Push is available on the employee-facing notifications: job assignment, assignment status, unassignment, reminders, completion, schedule, work schedule updates, equipment assignment and past-due notices, task updates and overdue alerts, timesheet reminders and approvals, invoice notices for account managers, and employee deactivation. Subject and organization contact notifications are email and SMS only.

Turning push on

1. Open the notification in Settings › Notifications.
2. Tick Push alongside Email and SMS.
3. Open Push Template and write a Title and a Body. Keep both to one line; the phone truncates anything longer. Variables work as they do in email.
4. Save.

Who receives it

An employee receives push notifications on every device where they are signed in to the mobile app. Signing out removes that device. If an employee has never installed the app, the push channel is skipped silently and the email or SMS still goes out. There is no per-employee push preference.

Differences from email and SMS

• Push does not record opens or link clicks. The Sent log shows that it was sent.
• Push does not require an unsubscribe link.
• Push is delivered immediately and does not use the email sender's batch limits.

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For clock-in and clock-out reminders, push is the channel employees respond to. Enable it there first.

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