Record Channels

A record channel is a chat channel attached to a job, organization, subject group, or task. It is created from the record with one click, brings in the people already assigned, and is listed in its own section of the Airchat sidebar so the conversation is always one step from the work.

Creating one

Record	Where	Who is added
Job	Open the job from the schedule and choose Chat, then Create Chat Channel	Every employee assigned to the job, plus you
Organization	Organization record → Create Chat Channel	You. Add account managers and anyone who works the account.
Subject Group	Subject Group record → Create Chat Channel	You. Add the team working that program.
Task	Task → Chat Channel section → Create Channel	You. Add the task's assignees.

Airstudio asks you to confirm before creating. Each record can have one channel; once it exists the button becomes Open Chat Channel.

Where they appear

Record channels sit in the sidebar under Job Channels, Organization Channels, Subject Group Channels, and Task Channels, named after the record. They behave like any other channel: threads, files, live chat, notifications, and settings all work the same way, and members can be added or removed afterwards.

Why use them

The channel carries the record's name, so a photographer looking for Tuesday's picture day finds the conversation without asking.
Assignments change; the channel keeps the history. A replacement photographer reads what the last one agreed with the school.
Attachments land in the record's chat folder in Files, next to the job's other documents.

<aside> 💡

Create the job channel when the schedule is confirmed, not on the morning of the shoot. Assigned staff see it as soon as it exists, and the call sheet, map, and parking notes have somewhere to live.

</aside>

Screenshots

Creating a job channel from the job, which invites every assigned employee.