You can configure multiple email sending accounts for your notifications. As an example, you might want School Scheduling emails to come from scheduling@ while Organization Reminders come from sales@.
Senders can be chosen globally per notification, or — when Use Team Notifications is enabled — per team on each notification.
Add Email Senders
Go to Settings / Integrations / Email and add the senders you would like to use:
Choose a Sender per Notification
On the Notifications tab, select the sender you would like to use from the Email Sender dropdown on the Notification Template. Leaving it on the default option sends through your default email sender:
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Team Email Senders
When Use Team Notifications is enabled (Settings / Studio Settings), email routes per team instead of through one global sender:
- Every team automatically gets its own copy of the default email sender, named after the team. Its credentials stay in sync with the default sender.
- On the Teams tab, edit a team to choose which of your email senders are available to that team.
Choosing Team Senders per Notification
With Use Team Notifications on, each notification on the Notifications tab shows a Use Team Email Sender toggle (on by default):
- Toggle on — a row appears for every team with a dropdown of that team's available senders. The preselected option is the team's own default sender. Recipients belonging to a team receive the email from the sender chosen for their team.
- Toggle off — the notification ignores team senders and uses the single Email Sender dropdown (or your default sender from Integrations) for all teams.
- Senders whose credentials are failing appear as 🛑 (Invalid Credentials). Emails will not send through them until the credentials are fixed.
How the Sender Is Picked
- Use Team Notifications off — the notification's Email Sender if one is chosen, otherwise your default sender.