When the office puts you on a job, the assignment is Pending until you respond. The app gives you three ways to answer.
Tap Confirm or Deny in the assignment email or push notification. If the app is installed, the link opens it and records your answer.
Turn on Show Unconfirmed. Pending jobs are highlighted; open one, go to Employees, find yourself, and tap your status badge to choose Confirmed or Denied.
Open any job you are on and tap your status badge on the Employees tab.
Deny is available only if your studio allows it. Where it is turned off you see Confirm only, and a Deny link shows that denying is disabled for the company. A denied assignment stays on the job for the scheduler to reassign.
Scheduling Managers and Administrators can change any employee's status on the Employees tab, including resetting it to Pending, and can edit or remove the assignment. Confirmation changes notify the scheduling team according to the studio's notification settings.
See Job Assignments: Confirm & Deny for the full lifecycle.