Every email Airstudio sends, from booking confirmations to invoices, leaves through an email sender configured under Settings → Integrations → Email. You can keep the sender we set up, connect your own mailbox, or run several senders and choose one per notification or per team.

Your default sender

New studios start with a branded Airstudio address such as [email protected], with replies forwarded to your main inbox. It works immediately and needs no setup.

Connecting your own mailbox

Add a sender and choose its Type:

Type Setup
Gmail Click Sign in with Google and approve access. Recommended for Google Workspace studios; no password is stored.
Microsoft Azure Client ID, Tenant ID, and Client Secret from a Microsoft 365 app registration.
SMTP Server host, port, address, password, and TLS or SSL, as your provider specifies. Also used for SendGrid.

Airstudio validates the credentials when you save. A sender whose credentials stop working is marked Invalid Credentials and skipped until fixed.

Sending limits

Default Emails Per Batch and Default Seconds Per Batch throttle large sends so your provider does not block you. Gmail and Microsoft senders are locked to the provider's own limit. Set All Notifications to Default Batch applies the values to every notification at once; Copy To All Teams pushes them to each team's sender.

Several senders

Run a sender per purpose, for example scheduling@ for booking and sales@ for invoices, and pick one on each notification. With Use Team Notifications on, each team gets its own sender and notifications can route by the recipient's team. The pages below cover both.

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If you have several email senders configured, you can select which is the sending account while editing your Notifications.

Help with setup

Our team can configure a custom mail server for you at $200 per hour. Most providers work; the settings differ for each.

Guides

Connecting a Custom Mail Server

Using Multiple Email Senders

Team Notifications